Q: Who should give online?
A: Anyone who is looking for a simpler way to assure their giving. Anyone who would like to give to the ministry of Arborlawn either one time, or on a recurring basis.
 
Q: Is online giving secure?
A: Yes it is. See ServiceU's page about security, where they describe the features of 128 bit encryption
 
Q: Will my online gifts be included on my Statement of Contributions?
A: Yes, they will be included.
 
Q: What if I'm not an Arborlawn member, but I want to make a donation? How would I be able to get a statement for tax purposes?
A: We are happy to receive your gift, above and beyond your normal giving to your own church home. Online giving is a perfect way for you to give. All givers receive a contribution statement regardless of membership status, assuming we have all of their correct address information.
 
Q: Can I view my past giving history online?
A: At this time, your past giving history is not available online. You will continue to receive your Statements of Contribution as in the past, and these gifts will be included on those statements.
 
Q: How can I get a receipt of my online gift?
A: You may print out your confirmation screen as your receipt, or you may also print out the confirmation email which is sent to you. Either is considered a valid receipt. But remember, your gift WILL appear on your regular statement of contributions as well.
 
Q: How do I increase my giving if I've setup a recurring payment?
A: To increase your pledge you must first stop your previous recurring payment and then set up a new recurring payment. To do that:
 
Login to your profile with your profile name and password
Click on the My History link (it’s in a black bar in the left corner at the top of the form)
Click on My Payments
Click on Stop Recurring Payment
Click on Setup Recurring Payment
Fill out the form with new payment information and make sure to select the appropriate budget year
 
If you have any other questions or are having difficulty please contact Bryan Bellamy at 817-731-0701.